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3CX · VoIP telephony

Your phone system.
Now in your pocket.

One business number for the office, home and on the road. 3CX brings calling, video, chat and your Microsoft 365 together in one app, and cuts your call costs significantly. We arrange the setup, integration and keeping your number.

1 numberreachable everywhere, on every device
0 hardwareno more phone system in the building
Number portabilityyou port without interruption
All-in-one

More than calling, all your customer contact in one platform

3CX is not a standalone phone system, but a complete communication platform. Calling, video, chat and integrations work seamlessly together, for your team and your customers.

Mobile & desktop

Calling from the app

Make calls with your fixed business number from your smartphone, laptop or simply the browser, at home, at the office or on the road.

Meetings

Video conferencing

Start a video meeting with a single click. Participants join through the browser, without installing anything.

Omnichannel

Live chat, WhatsApp & SMS

Phone, website chat and messages in one overview. A chat turns into a phone call with a single click.

Integrations

Microsoft 365 & CRM

Call straight from your address book and instantly see who is calling and which file belongs to them on an incoming call.

Work wherever you want

One number. Everywhere.
On every device.

Whether you are at the office, working from home or stuck in the car. You are reachable on your fixed number and your customers notice nothing. No private number that leaks, no missed calls.

iOS & AndroidWeb client in the browserNo more ISDNNumber portability
1 app
Calling, video, chat and messages in one environment
0
Hardware in the utility cupboard. Nothing to maintain
100%
In the cloud: scale up and down whenever you want
24/7
Reachable wherever you work
Always the right conversation

Every conversation to the right person

With menus, ring groups and queues, every call, every chat and every message reaches the right colleague straight away, even during busy periods or outside office hours. Call recording and reporting are included as standard.

  • Smart menus (IVR): callers are automatically routed to the right department.
  • Ring groups & queues: no one is left on hold without an answer.
  • Outside office hours: automatic forwarding and clear announcements.
  • Recordings & reporting: insight into reachability and call volume.
How it works

Sorted in three steps

1

We get to know you

In a no-obligation consultation we map out your situation and needs. Honest advice — even if that means “keep it as it is”.

2

We sort it out

We set everything up and guide the switch step by step. Our goal: you simply keep working.

3

You work, we manage

Updates, security and backups run in the background. A question or issue? One call to your dedicated team.

420+
Happy clients across the Netherlands
24/7
Monitoring of your environment
Microsoft
Certified partner & specialists
1 team
Familiar faces who know your organisation
What clients say

Proud of our happy partners

★★★★★

"A great company with highly skilled staff who are always there for you. We've been working with IT-gemak for years and couldn't be happier. Keep up the great work!"

Erik Rake
Retail, Hilversum
★★★★★

"True professionals! We've been loyal customers for years and we're happy to stay that way. Highly recommended. Thanks for the great service!"

Maurice Hoppenbrouwers
Amsterdam
★★★★★

"A company that thinks along with you but also isn't afraid to be critical. They gave us sound advice during our merger. That's why I insisted that IT-gemak remain our IT partner."

Cindy Zaal
Office Manager · Administrative office, Vianen
Frequently asked questions

Good to know

Can I keep my current phone numbers?

Yes. We port your existing landline numbers to 3CX without interruption, you remain reachable on the same numbers.

Can I call with the business number from my mobile?

Yes. With the 3CX app on iOS or Android, you call with your landline business number, without showing your private number. Handy for working from home and on the road.

Does 3CX work with Microsoft Teams and 365?

Yes. 3CX integrates with Microsoft 365: call from your address book, see colleagues' presence and synchronise contacts. A Teams integration is also possible.

Do I need expensive phones?

No. You call with the app on your laptop, smartphone or in the browser. Still want physical phones on your desk? That's possible, but not required.

Will I really save on my call costs?

In most cases, yes. Because 3CX works via VoIP, ISDN lines and hardware maintenance disappear, and you only pay for what you use. We're happy to work out the figures for you with no obligation.

Ready for the next step?

Book a no-obligation consultation. We’ll look at your situation and needs together. Honest advice, no strings attached.

Max Holtrop, directeur van IT-gemak
Max HoltropYour personal advisor
Book a free consultation →← All services+31 30 73 70 836

You’ll reach someone from the team right away