Your phone system.
Now in your pocket.
One business number for the office, home and on the road. 3CX brings calling, video, chat and your Microsoft 365 together in one app, and cuts your call costs significantly. We arrange the setup, integration and keeping your number.
More than calling, all your customer contact in one platform
3CX is not a standalone phone system, but a complete communication platform. Calling, video, chat and integrations work seamlessly together, for your team and your customers.
Calling from the app
Make calls with your fixed business number from your smartphone, laptop or simply the browser, at home, at the office or on the road.
Video conferencing
Start a video meeting with a single click. Participants join through the browser, without installing anything.
Live chat, WhatsApp & SMS
Phone, website chat and messages in one overview. A chat turns into a phone call with a single click.
Microsoft 365 & CRM
Call straight from your address book and instantly see who is calling and which file belongs to them on an incoming call.
One number. Everywhere.
On every device.
Whether you are at the office, working from home or stuck in the car. You are reachable on your fixed number and your customers notice nothing. No private number that leaks, no missed calls.
Every conversation to the right person
With menus, ring groups and queues, every call, every chat and every message reaches the right colleague straight away, even during busy periods or outside office hours. Call recording and reporting are included as standard.
- Smart menus (IVR): callers are automatically routed to the right department.
- Ring groups & queues: no one is left on hold without an answer.
- Outside office hours: automatic forwarding and clear announcements.
- Recordings & reporting: insight into reachability and call volume.
Sorted in three steps
We get to know you
In a no-obligation consultation we map out your situation and needs. Honest advice — even if that means “keep it as it is”.
We sort it out
We set everything up and guide the switch step by step. Our goal: you simply keep working.
You work, we manage
Updates, security and backups run in the background. A question or issue? One call to your dedicated team.
Proud of our happy partners
"A great company with highly skilled staff who are always there for you. We've been working with IT-gemak for years and couldn't be happier. Keep up the great work!"
"True professionals! We've been loyal customers for years and we're happy to stay that way. Highly recommended. Thanks for the great service!"
"A company that thinks along with you but also isn't afraid to be critical. They gave us sound advice during our merger. That's why I insisted that IT-gemak remain our IT partner."
Good to know
Can I keep my current phone numbers?
Yes. We port your existing landline numbers to 3CX without interruption, you remain reachable on the same numbers.
Can I call with the business number from my mobile?
Yes. With the 3CX app on iOS or Android, you call with your landline business number, without showing your private number. Handy for working from home and on the road.
Does 3CX work with Microsoft Teams and 365?
Yes. 3CX integrates with Microsoft 365: call from your address book, see colleagues' presence and synchronise contacts. A Teams integration is also possible.
Do I need expensive phones?
No. You call with the app on your laptop, smartphone or in the browser. Still want physical phones on your desk? That's possible, but not required.
Will I really save on my call costs?
In most cases, yes. Because 3CX works via VoIP, ISDN lines and hardware maintenance disappear, and you only pay for what you use. We're happy to work out the figures for you with no obligation.
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Read more →Ready for the next step?
Book a no-obligation consultation. We’ll look at your situation and needs together. Honest advice, no strings attached.

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